DMB
16 Jul 2010, 07:16 AM
http://www.independent.co.uk/life-style/gadgets-and-tech/news/is-apple-losing-its-touch-2027809.html
It's a long article, but worth reading for both Apple fans and Apple haters.
. . .analysts have been even more scathing, saying the company is in danger of falling out of public favour. Toni Sacconaghi of Bernstein Research warned about the “emerging pattern of hubris that the company has displayed, which has increasingly pitted competitors (and regulators) against the company, and risks alienating customers over time”.
Examples include “limited disclosure practices, its attack on Adobe's Flash, its investigation into its lost iPhone prototype (which culminated in a reporter’s home being searched while he was away and computers being removed), its restrictions on app development, and its ostensibly dismissive characterisations of the iPhone's antenna issues” and Mr Sacconaghi concluded: “These issues may, over time, begin to impact consumers’ perceptions of Apple, undermining its enormous prevailing commercial success.”
Regulators in Europe and the US have begun preliminary inquiries into a number of areas of Apple’s business, concerned that its success has led it to improperly restrict competition. Because all applications that can be downloaded to the iPhone have to go through Apple’s App store, it has veto power over developers and is also preparing to control advertising sent to users’ phones. Its dominance of the music market, thanks to iTunes, is also under scrutiny.
And a feud with the software giant Adobe, whose Flash video player is used on numerous websites but which doesn’t work on the iPhone, has also gone to the competition authorities.
It's a long article, but worth reading for both Apple fans and Apple haters.
. . .analysts have been even more scathing, saying the company is in danger of falling out of public favour. Toni Sacconaghi of Bernstein Research warned about the “emerging pattern of hubris that the company has displayed, which has increasingly pitted competitors (and regulators) against the company, and risks alienating customers over time”.
Examples include “limited disclosure practices, its attack on Adobe's Flash, its investigation into its lost iPhone prototype (which culminated in a reporter’s home being searched while he was away and computers being removed), its restrictions on app development, and its ostensibly dismissive characterisations of the iPhone's antenna issues” and Mr Sacconaghi concluded: “These issues may, over time, begin to impact consumers’ perceptions of Apple, undermining its enormous prevailing commercial success.”
Regulators in Europe and the US have begun preliminary inquiries into a number of areas of Apple’s business, concerned that its success has led it to improperly restrict competition. Because all applications that can be downloaded to the iPhone have to go through Apple’s App store, it has veto power over developers and is also preparing to control advertising sent to users’ phones. Its dominance of the music market, thanks to iTunes, is also under scrutiny.
And a feud with the software giant Adobe, whose Flash video player is used on numerous websites but which doesn’t work on the iPhone, has also gone to the competition authorities.